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 ISO 9000 process

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Number of posts : 7
Registration date : 2009-06-19

PostSubject: ISO 9000 process   Thu Jul 09, 2009 12:40 am

The ISO 9000 process calls for adhering to certain set standards that have already been documented. It does not leave any scope for innovative changes that could be made for improving quality. The process focuses on "what should be done" rather than identifying improvement potential in a business process as in Six Sigma.

In spite of the differences, it is quite difficult to say which is the best quality improvement technique. Both the techniques have delivered desired results wherever they were successfully implemented, making it even more difficult to decide which is the best. Businesses can use any of these techniques as long as it helps them in increasing customer satisfaction, reducing operational costs and maximizing profits.
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Number of posts : 130
Age : 53
Location : 33, Jalan Melati 1, 08000 Sungai Petani, Kedah.
Registration date : 2008-09-24

PostSubject: Re: ISO 9000 process   Wed Oct 07, 2009 10:15 am

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